Video recording to SD card in camera

1. Prepare: insertmicroSD card to the camera
2. Active Video Recording
  2.1 Use Continuous Recording
  2.2 Use Alarm Recording
3. Play back video recordings
4. More about Video Recordings
5. Convert .AVX File to MP4 on PC/MAC
6. Playback H.265 (HEVC) codec on Windows PC

Prepare: insert microSD card to the camer

The microSD card must be installed in the camera. Refer to the product Quick Start Guide on how to install the microSD card in your camera model.
Micro SD card requirement: Class 10; Size: 4GB – 128GB, FAT32 or exFAT format

2. Activate Video Recording

Video recording can be activated here:
Camera List -> Settings -> Recording Settings
Here you can select which recording mode to use.
There are three modes:  Continuous Recording,  Alarm Recording,  Scheduled Recording.
We will introduce more details in the following Charpter 2.1,  2.2.


2.1. Use Continuous Recording

Select Continuous Recordings and set ‘Turn On Recording’ as ON.
As soon as the “Turn On Recording” is set to ON, the camera starts recording with 7/24 non-stop, until you set ‘Turn On Recording’ to OFF to stop.
Videos files are stored on the micro SD card in the camera. Each video file will contain maximum 30minutes duration.

Video files could be checked in Playback menu in the app, check Chapter 3 below.

Note: for Continuous Recording, first video file will show up in Playback menu after 30minutes. Or you set Turn On Recording from ON to OFF, camera will complete the ongoing video file, and show up in Playback immdiately.

2.2. Use Alarm Recording

Select Alarm Recordings and select Record Time (1, 2 or 3minutes).
As soon as there is alarm event detected, the camera starts recording.
Videos files are stored on the micro SD card in the camera.

Video files could be checked in Playback menu in the app, check Chapter 3 below.

Important Note:
During Alarm Recording, if a new alarm event is detected before the Record Time expires, the camera will automatically extend the recording.
This ensures that all relevant video evidence is captured, the new event will not be missed.
So when you check in Playback, you may see a longer recording time than you set. This is normal, caused by two or more events together.

3. Play back video recordings

The recorded videos can be played back via the app:
Camera List –> Playback –> Tap One day or other options to view video recording list.
Click the download button on the right to download the corresponding video file into phone album.

4. More about Video Recordings

– The recorded video takes about 5 MB per minute.
– The camera writes the micro SD card full and then overwrites the oldest videos, auto loop.
– The videos cannot be deleted individually, because otherwise so-called “fragments” are created and slow down the card for further recordings.
The videos can be completely deleted via the app using “Format”.
– The videos are NOT stored on the smartphone. When the camera is offline, the full video recordings are on the SD card, but not accessible via app.
– The video recordings can be played back and downloaded with the WIWACAM app. When you download them, they are automatically converted to .mp4.

5. Convert .AVX File to MP4 on PC/MAC

The camera is using .AVX file format to ensure better protection on the video streaming.
For example, when power lost happens on camera, or camera get damaged from outside brutal force, the .AVX file could make sure ongoing video streaming data will not be corrupted.

If you take the microSD card from camera, insert the microSD card to PC or MAC, PC/MAC cannot playback the .AVX file directly. We provide a tool to convert .AVX file to .MP4 file. After that, you could play back the video files on PC/MAC.

(If you operate on phone, like download the recording files from camera to phone album by WIWACAM app, the App will auto convert avx file to .mp4 file and save .mp4 in your phone album, no extra conversion is needed).

For PC, just click this link to download the tool:

For MAC, click this link:

6. Playback H.265 (HEVC) codec on Windows PC

For the .mp4 files obtained as described in section 5,  some Windows PC, especially Windows 10, may prompt that the payment of a fee is required to support HEVC in Windows Media Player.
Microsoft policy habitually is to ask for an extra small amount to get H.265 video codec support in Windows.
Some MW5, MW1 cameras are now using H.265 (HEVC) video codec in UHD resolution. H.265, also called HEVC, is one of the most advanced video codec. Compared to older codecs such as H.264 etc., H.265 provides better image with less storage, network capacities.

Here we would like to present you two free solutions allowing to add support of H.265 to Windows.

Solution 1: install K-Lite Codec Pack free codecs for Windows Media
Visit to install K-Lite codec for your PC. The basic one is sufficient to complete the job.

After installing K-Lite codec, try to play back the .mp4 files with H.265, it should work now.
– Adds enhancement to Windows Media Player, no need to install a different player software.
– If you use other media player software than Windows Media Player, there is no guarantee that K-Lite codec pack will auto enhance it.

Solution 2: VLC player
VLC player is the most famous open source free media player. It can be considered as de facto industry standard. By default, VLC player provides H.265 video codec support, without any fee.
VLC player can be download via its official website:
After the installation, if you want to have a try of playing back .mp4 with H.265, either double click on the .mp4 file directly, or drag and drop the .mp4 file into the VLC window.

Note: MACOS, iOS and Android support H.265 video codec by default since several years ago. Just playback the .mp4 files directly in them.

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